I Play Zone – Terms of Service

Effective Date: January 1, 2025

The terms of this agreement (“ToS”) govern the relationship between you and I Play Zone and its affiliates (hereinafter “I Play Zone”, “Us”, or “We”) regarding your use of I Play Zone’s websites, digital products, online store, and related services (collectively, the “Service”).

In this agreement, “I Play Zone” refers to I Play Zone Digital Store, operating online from the United Arab Emirates. “I Play Zone” also includes any affiliates, which means subsidiaries, parent companies, partners, contractors, and other business entities under common ownership or cooperation.

Your use of the Service is also governed by I Play Zone’s Privacy Policy, which is incorporated into this agreement by reference. By accessing or using the Service, you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.


1. Use of the Service

I Play Zone provides digital products including game keys, activation codes, gift cards, and other downloadable or digital items. All users must be at least 13 years old or have parental supervision to use the Service.

You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or use the Service for any unlawful purpose.


2. Digital Products & Delivery

All products sold on I Play Zone are delivered digitally to the email address or account used during checkout. Delivery is typically instant but may require additional verification.

Digital products cannot be returned, refunded, or exchanged once delivered, unless required by law or in cases where the code is proven invalid at the time of delivery.


3. Account Responsibility

You are responsible for maintaining the confidentiality of your account, login details, and any activity that occurs under your account.

I Play Zone is not liable for unauthorized access resulting from your failure to secure your credentials.


4. Pricing & Payments

Prices listed on the website may change at any time without notice. All payments must be made using the available payment methods at checkout.

In rare cases, if a pricing error occurs, I Play Zone reserves the right to cancel or modify an order before delivery.


5. Region Restrictions

Some digital products are region-locked and may only work in specific countries or stores. It is the customer’s responsibility to verify region compatibility before purchase.

I Play Zone will provide region information wherever possible, but final responsibility lies with the user.


6. Prohibited Conduct

You agree NOT to:

  • Use the Service to engage in fraud, chargebacks, or unauthorized transactions.
  • Attempt to reverse-engineer, copy, or misuse product codes.
  • Interfere with the website’s functionality or security.
  • Use bots, scrapers, or automated tools to access the Service.

7. Refunds & Support

Refunds are only issued in cases where a product is proven defective or unusable at the time of delivery, and after verification by our support team.

I Play Zone does not issue refunds for incorrect purchases, region mistakes, or redeemed codes. Support may request screenshots or proof during troubleshooting.


8. Limitation of Liability

I Play Zone is not responsible for losses resulting from:

  • User mistakes including region mismatch, incorrect platform, or account bans.
  • Third-party service failures (PlayStation, Xbox, Steam, Nintendo, etc.).
  • Delays due to verification or fraud-prevention checks.

To the maximum extent permitted by law, I Play Zone is not liable for any indirect, incidental, or consequential damages arising from the use of the Service.


9. Changes to Terms

We may update or modify these Terms of Service at any time. Continued use of the Service after updates indicates acceptance of the new terms.


10. Contact Information

For questions or support regarding these Terms, you may contact us through our Contact Us page.